AI behaves more like a general-purpose infrastructure shift than a contained software upgrade
The introduction frames AI as a transformation comparable to electricity or the internet, which changes the scale of management, control, and integration problems.
- Andrew Ng, "Why AI Is the New Electricity" (2017) is cited for AI as infrastructure with broad transformative reach.
- IBM Institute for Business Value, 2024 CEO Study is cited for CEOs seeing AI as fundamentally rewriting business models.